Frequently Asked Questions

Browse our felt handicraft collection, note the products you’re interested in, and email your order details to info@ais.com.np or contact us via WhatsApp.

To find felt handicraft products on the AIS website, use the search bar to look for specific items or browse through the product categories.

AIS (Asterisk International Services) is based in Kathmandu, Nepal. Our workshop and office are located in the heart of the city, with production supported by local artisans across rural Nepal.

Felt is a natural, non-woven fabric made by matting, condensing, and pressing wool fibers. At AIS, we use 100% New Zealand wool and traditional wet-felting techniques that require only water, soap, and skilled hands.

Yes, our felt products are crafted with non-toxic dyes and natural materials, making them safe for children and pets under normal use.

Absolutely. AIS is committed to ethical manufacturing. We ensure all artisans receive fair wages, safe working conditions, and regular skill development opportunities.

Yes. We accept customized orders for color, size, and design. Please reach out to our team through the Contact page or email us with your specific requirements.